Pauline Chung is a seasoned commercial leader with over 20 years of experience in luxury fashion, beauty, and FMCG, specializing in travel retail across Asia-Pacific. Currently serving as Senior Director, Travel Retail APAC at Tory Burch, she drives strategic growth, brand elevation, and regional expansion across duty-free and travel environments. Her leadership spans cross-functional collaboration in merchandising, marketing, and operations, delivering exceptional consumer experiences and sustainable business performance.

Prior to Tory Burch, Pauline held senior roles at CHANEL and L'Oréal, where she led brand development and market share growth for iconic beauty brands including Lancôme, Biotherm, Shu Uemura, and YSL. Her career began at Procter & Gamble, where she joined through the Management Trainee Program and quickly advanced through key account and project management roles.

Pauline holds a Master of Business Administration (MBA) and a Bachelor of Business Administration in Economics & Marketing from The Hong Kong University of Science and Technology, equipping her with a strong foundation in strategic thinking and market insight.